MADCOM

Address: Str. Ibrahim Rugova, Building no 42, Entrance no 7, 2nd floor, Postal Code: 1019, Tirana, Albania

Email: info@madcom.al   Web: www.madcom.al

Business Profile

Albanian Fiber Telecommunications shpk, with the commercial name MADCOM, is a company incorporated under the laws of the Republic of Albania, established in October, 2021, with aim to bring high speed broadband and a wide range of services and features for Albanian customers.

MADCOM is a public operator of electronic communications services of the Fix network, which operates in compliance with law no. 9918/2008 “On electronic and postal communications in the Republic of Albania”.

MADCOM Vision

MADCOM aspires to provide high-quality broadband services in Albania and to be a shining example of a research and education network among those across the country. MADCOM aims to be a trusted partner to those we serve and trusted authority in broadband initiatives. MADCOM strives to provide our subscribers the bandwidth, features and solutions required to accomplish their missions and serve their communities.

Our Mission is to be the preferred brand of our services in each market segment. We want to surpass the needs and expectations of all our customers by providing reliable services with readily available customer support. This also means that we want to provide high-quality connectivity & full-scale Internet solutions to all our customers by incorporating sensible and cost-effective technologies.

MADCOM Values

MADCOM is dedicated to providing the most advanced network possible for our subscribers. To achieve this, our team embraces values and the proper experience that guide our decisions and drive our actions in everything we do. We commit ourselves to values that build a foundation for delivering a network that empowers our subscribers to succeed today and tomorrow.

On April 2023 

MADCOM started to build his own network by applying Optical Fiber Technology with aim to cover Tirana and main cities of Albania.

On May 2023

MADCOM started to build network in Golem (Kavaja)

On October 1st 2023

MADCOM started launching his products by offering high speed & quality broadband for customers, both businesses and residential.

MADCOM is also ISO certified according to international standards accreditation body:

  • ISO 9001:2015 for Quality Management System assuring standardization and the highest possible quality.
  • ISO 14001 in the international standard for environmental management systems (EMS) certified.
  • ISO/IEC 20000 the international ITSM (IT service management) standard.
  • ISO/IEC 27001 the international standard for information security.
  • ISO 45001 the international standard for health and safety at work developed by national and international standards committees independent of government.