Rruga Shemsie Haka 1, 1001, Tirana, Albania



The Company

Assist Digital is a pan-European Customer Experience Management Company that provides end to end services blending human and artificial intelligence to improve its customer’s business performances for over 15 years.

The innovative offer is characterized by services and solutions based on the potential of Artificial Intelligence and the User Experience design, as well as CRM Applications, Inbound & Outbound Customer Contacts Automation (Chatbot, Virtual Assistants), up to the outsourcing management of multi-channel Contact Centers. The company supports and guides the CRM digital transformation of international companies by working on the entire Customer Experience Management process with a strong focus on business performances.

The major markets in which the company operates are Banking, Automotive, Media, Telco, Utilities and Retail.

Assist Digital is today made up of 350 professionals located in 3 offices in Italy (Milan, Rome, Naples) and operates in Albania, Croatia, Tunisia, France, Germany and UK.

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