Business Process Outsourcing (BPO) is emerging as a new industry in Albania with a good potential on attracting big corporates around the world, seeking for countries with low cost of labour. This sector is recently under the attention of the Albanian Government too, aiming to turn it as a sector with high potential in particular for the youth employment.
In February 20th-23rd, 2017, FIAA together with AIDA and Albanian Outsourcing Association participated with a Promotional stand in CCW Fair Berlin. This participation was enabled with the support of Swiss Embassy in Tirana through the Project RisiAlbania. The entire Team has been continuously consulted by Avasant Experts who are appointed by RisiAlbania to support the BPO Sector and the Organizations who work with it. The presentation of FIAA in CCW Berlin was very important not only for the gained Networks, but also for learning new models in this industry which is in the early stages in Albania.